Privacy Policy

Last Updated: January 2025

Information We Collect

We collect information you provide directly to us when using our ACH payment processing services, including:

• Contact information (name, email address, phone number)
• Business information (company name, address, tax identification)
• Banking information (routing numbers, account numbers)
• Transaction data for ACH processing

How We Use Your Information

We use the information we collect to:

• Process ACH transactions and payroll files
• Maintain and improve our services
• Communicate with you about your account
• Comply with legal and regulatory requirements
• Detect and prevent fraud

Information Security

We implement multiple levels of data encryption and file protection. We are SSAE 18 SOC 1 Type 2 examined and HIPAA compliant. Our security measures include:

• 256-bit SSL encryption for all data transmission
• Secure data centers with physical access controls
• Regular security audits and penetration testing
• Employee security training and background checks

Information Sharing

We do not sell your personal information. We may share information with:

• Financial institutions to process transactions
• Service providers who assist our operations
• Law enforcement when required by law

Your Rights

You have the right to access, correct, or delete your personal information. Contact us at privacy@herringbank.com to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Herring Bank Payment Solutions
Email: privacy@herringbank.com
Phone: (806) 677-7000