Customer Support

ACH ERROR RESOLUTIONS

For more information on ACH error resolutions please click here.

TEXAS CUSTOMERS

Please contact Herring Bank as soon as you can if you think your statement or information regarding a transaction is wrong or need more information about an item listed on the statement. We must hear from you no later than 30 days after we sent the first statement on which the problem or error appeared.

If you still have an unresolved complaint regarding transaction activity please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov.

Established Bank

Herring Bank has been serving customers since 1899, providing secure and reliable ACH processing services.

Insured & Audited

Herring Bank is FDIC insured and undergoes regular third-party audits of its records and processes.

Compliant

Herring Bank maintains compliance with all federal banking regulations and NACHA operating rules.